At The Language Smiths, we take the confidentiality of your documents and personal data seriously. This Privacy Policy details how we handle the files and personal information you provide when using our services.
When submitting a translation request or contacting us, we collect your name, email, phone number, source/target languages, and the content or documents you submit for translation.
We operate under strict confidentiality standards. Your source documents, translation drafts, and completed projects are accessed only by qualified translation professionals assigned to your project, and are never shared with unauthorized third parties.
We retain project files for up to 30 days after delivery to facilitate modifications or revisions. Upon request, we will permanently purge all submitted files from our secure storage systems immediately.